Shipping & In-Store Pickup Policy

Earth Treasures | Venice, Florida

Shipping Locations

Earth Treasures currently ships within the United States only. We do not offer international shipping at this time.

Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and holidays. Processing times may be longer during holidays, special promotions, or periods of high order volume.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Methods & Rates

We ship orders using the United States Postal Service (USPS).

Shipping is charged at a flat rate, which is displayed during checkout before your purchase is completed.

Delivery times vary depending on your location, the shipping service, and USPS operations. We cannot guarantee a specific delivery date.

Processing time and shipping transit time are separate. Once an order has been transferred to USPS, delivery timelines are subject to the carrier.

In-Store Pickup

We offer FREE in-store pickup at our retail location:

Earth Treasures
235 Miami Avenue W
Venice, FL 34285

Pickup orders are typically ready within 48 hours during our regular business hours.

Earth Treasures is open year-round, seven days a week, with the exception of Thanksgiving Day and Christmas Day, when our store is closed.

Please note that pickup preparation times are based on our business hours. Store closures may affect when an order is ready.

Customers will receive a notification when their order is ready for pickup. Please wait for this confirmation before visiting the store.

In-Store Pickup Only Items

Certain products, including large crystals, mineral specimens, artwork, and items in our Gallery & Statement Pieces collection, are available for in-store pickup only due to their size, weight, or fragile nature.

These items are not eligible for shipping and must be picked up at our Venice, Florida retail location.

Products designated as IN-STORE PICKUP ONLY will be clearly identified in their product descriptions.

Lost, Damaged, or Incorrect Shipments

We take care when packaging orders to help ensure they arrive safely.

If your order arrives damaged, is incorrect, or appears to be lost in transit, please contact us at earthtreasuresfl@gmail.com as soon as possible.

For damaged shipments, please include your order number, photographs of the item, and photographs of the packaging when possible.

Each situation will be reviewed individually to determine an appropriate resolution.

Returns & Refunds

Earth Treasures maintains a strict no-return policy on merchandise received in good condition.

All sales are final for products received as described and in good condition. We do not accept returns or exchanges due to a change of mind, personal preference, or buyer's remorse.

This policy does not prevent customers from contacting us about items that arrive damaged, defective, or incorrect, or from exercising any rights provided by applicable law.

For additional information, please review our Return & Refund Policy.

Shipping Questions

For questions regarding shipping, order processing, tracking, or in-store pickup, please contact:

Earth Treasures
235 Miami Avenue W
Venice, FL 34285
Email: earthtreasuresfl@gmail.com